Delivery of your new product is done with great care at Petite Peds.
Petite Peds uses the Australia Post Click and Send© system for all deliveries. Petite Peds provides free delivery within Australia, if the order placed is above $100. Delivery is usually within 2-4 business days. Orders made on weekends and public holidays will be dispatched the next business day.
Upon completion of your purchase, our staff will organise for your product to be dispatched as soon as possible. Just to keep you in the loop, we'll notify you when your product is dispatched and provide you with tracking details.
For standard Australian deliveries, if you are not available at the address specified, your product will be dropped off at the nearest Australia Post outlet for pick up. The courier will leave a note in your post box notifying you of the missed delivery and where it may be picked up from.
You will be required to sign the delivery note upon receipt of the delivery.
Petite Peds may also deliver shoes to other countries for an additional delivery charge. All international orders may also be subject to local customs, duties and taxes. You are wholly responsible and liable for these charges. Petite Peds accepts no responsibility for any additional charges and cannot accept a return and refund of those goods if the charges are not paid. Please refer to your local customs authority for more information.
Petite Peds is committed to providing exceptional customer service and quality products. We endeavour to ensure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Boxes are amply sized and your items are well-protected.